Handling disruptions in a network with cross-docking

Cross-docking (CD) is a commonly used technique to consolidate freight for more efficient delivery to customers; CD is continuing to see increased use by companies. Synchronization of inbound and outbound freight is clearly critical to operations and so is having the cross-dock able to support the freight flow with available doors and material handling equipment. The latter is particularly important when there is a disruption in the inbound freight. One delayed truck can impact several outbound trucks. A methodology is proposed to address explicitly both the scheduling of trucks and material handling within the CD. Two models are proposed – one for routing inbound and outbound trucks and the other to schedule the cross-dock. Results from each model when run separately are presented as well as results from when the two models are run iteratively